At My Social Fanatics, we take your privacy matters seriously. We understand that the core of social networking and dating site is having the security of confidential information . Therefore, we have built our website in a way that seeks to provide you with peace of mind. You can fully trust our service while forming new and meaningful connections through our website.
Furthermore, we would like to add that we appreciate your trust in us. This is what makes us strive for the provision of the best services.
Understand that we do not compromise your privacy. Henceforth, we take effective measures to address any inconveniences or problems arising for our users. With this in mind, our working system has been designed with the assistance of legal and social experts. So that no one could breach the privacy policy as established by My Social Fanatics(MSF).
We make all the possible efforts to be transparent in dealing with your data. Being a consumer of online social services like you, we understand that complicated language, excessive use of jargon, and insufficient information can be problematic in privacy policies. Therefore, we have used plain language while writing this privacy policy so that you can read our policies and understand our privacy practices.
Besides the earlier statement, we also want you to know that we are constantly updating our privacy policy as per the emerging needs of the times so that you have maximum data security. We strive to invest as much as possible to keep your information secure and safe.
Welcome to My Social Fanatic’s Privacy Policy. We appreciate that you trust us with your information, and we strive to deliver our promise to you to keep your information safe and your trust unbreakable.
Before anything else, it is important for you to understand why we collect your information, what the purpose is, how we collect it, and what options do you have regarding your information. We have tried our best to keep the use of technical and legal jargon to the minimum by using plain language so that you can understand our privacy policy better
The effective date of our privacy policy is not mentioned below. We hold the right to amend, modify, and alter this policy at any time, so please review it often. However, when we make changes or any alteration in this policy, we will notify you through an email or by other means at our discretion. When you continue using our website, it means that you agree to our privacy policy and accept the changes made to it from time to time.
This privacy policy applies to the My Social Fanatics(MSF) website and other services provided by MSF. To simplify our use of terminologies, we refer to all of these as our “services”. Therefore, we apply this privacy policy to all of our services. Unless if any of our services has its own unique privacy policy, and it is mentioned in the terms and conditions of their service, then we apply that policy and not this privacy policy.
To set up your account, we need basic information about you, without which you cannot form any meaningful connection on this website. This information may include your ID, name, address, email, professional information, etc. We collect information to provide you with better service, improve our products and share relevant information with partners who can help improve your experience. With such details in hand, we can develop better and more intimate experiences together. It also allows us to investigate matters that may not otherwise be customer-facing, such as analyzing which topics and audiences are more valuable to us and where there may be opportunities for improvement.
A. The Information You Provide to Us:
All this information is collected from you when you set up your account at MSF or use our services. This information includes:
To access your account, you will be required to provide us information, for example, your date of birth, your login credentials, your gender, name, and emailing address.
When you register yourself on our social networking site, you establish your personalized profile. This way, we receive information about your preferences, lifestyle, hobbies, interests, profession, and other relevant details about you that makes you as a whole person. Sometimes people also share their pictures and videos; we also have that information. In addition, you may also enable us to access your camera, photo album for the pictures and videos. As a matter of policy, we collect demographic information (such as age, gender, and location) when you provide us with a Service unless we have a good reason not to. We also collect information that could be used to contact you about our products and Services.
In addition, you may also share information that is “sensitive” or “special” in certain jurisdictions. For instance: your gender preferences, ethnic or racial background, sexual orientation, religious or political beliefs. When you mention this information, you give us the consent to keep this information stored with us
When you buy or subscribe to our services, you choose to provide us with your payment details, for example, your credit card number or other financial information that is used for paid services.
We also collect your information when you participate in a research study, focus group, or survey. Through such studies, you give us insightful information about your product or services preference. This information is mostly collected through questions or testimonials.
You also provide information to us when you participate in promotional contests, events, or occasions. This information is collected when you register through such a contest or event.
When you reach out to our customer support team, we collect the information that you provide to us. During this interaction, you may share your concerns. Therefore, we collect this information to solve your problem at hand and provide you with unbeatable services. Sometimes, we also monitor and assess such information to keep the record for training purposes.
When you ask us to communicate with other people on your behalf, so, we process such information as requested. We collect information about the other person from you to process your request. For instance, you may ask us to send an email to other people on your behalf.
We also process your chats and the published content from your account as an essential part of our operation of the services process.
B. The Information We Receive/Collect from Others:
Apart from the information you provide to us, we also receive data/ information about you from others. This information may include the following subparts:
We receive information about you when others share information about you when they use our services. For example, others may contact you either due to personal reasons or business.
At MSF, you can integrate your social networking site. Therefore, you also give us information about your social media accounts. This will enable you to connect or log in to your account without providing your id or password every time you use our website.
C. Access to Information When You Use Our Services :
We also collect information about you regarding the services or features you’ve used when on our website. For example, how you have used our services, which device did you use to access \ our website. For other details about the usage of our services read the below-mentioned points :
We collect your information about your activity on our website, as well as on our services. For example, at what time did you access/logged in to our website, the date, and the features you used. Other information includes the clicks, and the number of pages you opened, and how you interacted with other users on the website. This information also includes the date and time of the interaction, number of the message you sent or received.
D. Information About the Device:
We also collect information about the devices you use to access our services. We also receive data/information from the device you use the services. This information includes :
Other information may include if you have given us the permission and the consent to collect such precise information :
Cookies can be used for many things. Some cookies are used to remember simple website play patterns. Others help ad networks track visits to certain pages, track sales statistics, or even improve search engine optimization (SEO). Cookies have been a part of the internet world for years and are considered safe since they are stored on a user’s hard drive and not transmitted to a third party.
A cookie has value because it helps us create a better website: We get a better impression of how your website is being used, and we can personalize it to suit you better. Besides that, it also has value because it helps us measure engagement. Every time you visit our website, an automatically generated cookie is stored on your computer. Besides, your cookies stay there until you delete them or clear your browsing data from your browser. Most web browsers recognize that you want to control how cookies are set and saved, so they instruct websites on how to handle them. Therefore, you can always set your preference when it comes to handling and controlling cookies on the website.
In addition, we also use cookies to improve our website’s browsing experience by preventing websites from crashing or displaying messages that could spoil the enjoyment of browsing. There are various types of cookies, each with its own purpose and value. Thereby, we use various types of cookies to provide you enhanced and safe web browsing experience.
Please understand that we collect and use your information to provide you with a better experience of our services. Likewise, we may use your information to provide you with personalized advertisements that may be of benefit to you. Here we have also mentioned some of the reasons why we use your information.
A. Legal Interests :
In the circumstances in which we need to process your information for reasons other than to perform our contract with you, we will do so if we have a legal reason to do so. For example, if you breach our terms or our user guidelines, then it is important that we use your information to enforce those terms. Or, if we want to keep our service working well for everyone, then it may be important for us to investigate misuse of our service. We’re always looking for better ways to give you great service.
B. Legitimate interests :
We may also use your information to contact you when we have a legitimate interest to do so, for example, for personalized marketing content. We may show you more relevant ads, including on other apps or websites, as per your online behaviour. All of the information we collect and use for administrative, legal, and scam detection.
C. Consent :
From time to time, we may also use your information to contact you about changes to our Terms or other policies which may exist on our service. When you register with us, we ask for your consent to do this as a legal requirement in the EU and in the US. You may withdraw your consent anytime by contacting the contact details mentioned at the end of this privacy policy page.
Our goal is to help you make meaningful connections. We do this by providing you with a safe and secure platform that enables you to find individuals with shared interests; and to discover new friends, members of the media, or other thought leaders. We share your information with other users of the dating services so that they can find you. We also share your information with service providers and partners who assist us in operating these services. For example, we use a credit card processing company to bill members for subscription fees. In short, we share your information with Match group companies, legal authorities, and service providers. Read more on how your data is shared with these parties.
Other users of the service :
You share your personal information voluntarily when you disclose information on the service, such as making your public profile. Therefore, think carefully about what you post, comment, and upload to this service. Once you post something, it can be viewed again by other users on the service and elsewhere on the Internet, and even if you delete it, there might be ways for others to save and re-post it (as we cannot control what others do with your information once you share it). Keep in mind that you are held responsible for keeping your password private and secure and agree not to share your account password with others.
With our service providers and partners :
Third parties are involved in helping us improve our services. These third parties help us with multiple tasks that enable us to provide better services to you. We may also share information with companies helping us deliver, understand, and improve our service and data analytic products, such as Google Analytics. This include:
We are committed to private and confidential working relationships with every one of our members; this means we go to considerable lengths to be sure of our selection of service providers. We conduct a thorough vetting process of all our service providers and partners. Each provider must consent to adhere to strict confidentiality obligations.
When required by law :
We may disclose your information when reasonably necessary:
to comply with a legal process; to comply with court orders or other legal requirements; to answer or respond to the requests from public or government authorities; to protect the rights, privacy, safety, data security or intellectual property of our users or others. We may also use your information to investigate and/or prevent fraudulent transactions, misuses of our products and services, personal attacks on our customer service representatives and other users, or any illegal activity.
To enforce legal rights :
We may also use and disclose the information we have collected in our reasonable business judgement. We believe it is essential to take precautions against liability; to protect ourselves or you against fraudulent, abusive, or unlawful uses or activity; or to protect the rights, property, or safety of The Social Fanatics, affiliates, subsidiaries, customers, clients and others; to enforce our agreements with you; to prevent any wrongdoings or fraud against the company or the users of our services.
To give you access to our services, we have provided you following control and tools :
Account setting :
You have the right to control the information provided on your account. We will help you access/modify/rectify/ or delete information associated directly with our services. If you have any questions or concerns, please reach out to our customer support and care centre. We’ll address your problem as soon as possible.
Device Permission :
Hand-held devices such as mobile phones and tablets have specific features of the device such as phone book, location or photo gallery, as well as push notifications. You have the right to control these features. You can change the permission and consent anytime you want. You can either give consent or oppose these features. However, certain services may not be functional for the corresponding feature of notifications.
Information Review :
The applicable policy laws give you the access to know and review the information we have of you (depending on your jurisdiction, this may be called the right of portability, right of access or other variation of those terms)
Information Deletion :
Although we’d hate you to go. However, you have full control to delete your account whenever you want. You can delete your account by following the settings that corresponded to the website.
Update :
If you want to update your information, rectify or delete you can easily make the information updating request. If you believe that we hold any incorrect or inaccurate information about you, please contact us so that we can update our data.
Uninstall :
After you have downloaded the app, you may withdraw your consent at any time by deleting or uninstalling the app.
While we offer our clients the ability to access and edit their data, including that which is stored in the My Social Fanatics system, once we receive your data/information, we make our best effort to ensure its security on our systems. Nevertheless, no data transmission on the Internet or any wireless network can be secured 100%, nor could it be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Please understand that we do not sell your personal information to anyone. We may share your information with trusted partners who assist us in operating our websites or conducting our business. These third parties have access to your personal information only for the purpose of performing specific tasks on our behalf and not for their own benefit.
We are committed to protecting the privacy of our users. We continuously enhance our information systems security to meet the evolving threats in the global environment, comply with evolving industry standards, detect new types of threats and react to security incidents. We have also implemented appropriate administrative, technical and physical security controls designed to protect against unauthorized access, use, modification or disclosure of your personal information.
We may suspend or terminate your account and access to content in the event that you are found to be the source of serious or repeated copyright infringement. Access to content includes, but is not limited to, any user content posted in chat rooms or messages included as part of the content shared with other users. Furthermore, if you believe that your account or information is not secure or there’s a breach of the security of your profile, please report to us immediately.
If you are concerned about how long do we retain your information, please read the below statements.
When you delete your account, we set a one-year safety retention window. During this time period, your account will be hidden from search engines and viewable only by you. Then, after a year has passed, we’ll delete your account permanently and discontinue any sharing of content with other users.
We promise to not use or disclose your personal information to anyone except for the specific purposes for which it was collected or as permitted by applicable law. We keep the evidence of our compliance, such as the terms and conditions and privacy policy, along with other consents for five years.
We keep your information if there is any dispute, issue or claim requiring us to keep the related or relevant information. We also keep your information for legitimate business interests, for example, in the instance of fraud, safety or security information, unsafe behaviour, or security incidents from opening a new account.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines. We cannot promise that all data will be deleted within a specific time frame due to technical constraints.
In case of your account deletion, we do not promise to delete all the associated information immediately. Due to technical constraints, we may take an unspecified time frame for the deletion of data and information.
Users under the age of 18 are not allowed to use our services. We do not permit users who are under the age of using this platform. Furthermore, we do not knowingly collect or hold information of anyone under the age of 18. If you found someone under age using our services, please report to us.
1. PRIVACY POLICY AMENDMENTS OR CHANGES
The purpose of our commitment to your privacy is to help you make informed decisions when using our services. Please review this policy frequently, as it may change from time to time, by visiting or using services and websites owned after we have posted any changes to this policy. You agree that this policy has the right to be amended. This is a comprehensive statement of our privacy practices and covers the collection, use, disclosure, transfer and another handling of information that we receive from users, and that relates in any way to such users.
In addition, we will notify you before any material changes to this policy have a material impact on you (for example, if we add new services that will require the collection of your data). We will also notify you when any new features are available on our site that requires you to provide additional personal data in order to gain access to those features.
If you have concerns, queries or questions about this Privacy Policy, please reach to us using the following contact details :
Number :
Email Address :